- our services

IT process governance and compliance

Make complex technology processes easier to manage, evidence and improve. We help organisations analyse, document and optimise IT-enabled workflows so responsibilities are clear, controls are visible and compliance requirements are easier to meet.

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Countries across Europe, North America & Australia
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Started delivering precision technology services
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client companies worldwide
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autistic IT consultants in our global team

Our Governance & Compliance services

Process Analysis

Reviewing business and technology processes to identify gaps, inefficiencies, unclear responsibilities and improvement opportunities.

Process Documentation

Creating clear, current and auditable process documentation that supports consistency, onboarding, reporting and compliance.

Compliance Evidence & Reporting

Support the documentation, reporting and process evidence needed to meet internal policies, regulatory requirements and audit expectations.

Process Optimisation

Improve workflows, handovers and control points to reduce unnecessary complexity, strengthen accountability and support better decision-making.

Control Mapping

Map controls to process steps, systems, owners and reporting requirements, making risk management and compliance responsibilities easier to understand.

Automation Readiness

Assess whether processes are clear, consistent and controlled enough to automate safely, without weakening governance or auditability.

Forensic Process Analysis

Analyse process breakdowns, system events or data inconsistencies to understand what happened, where controls failed and how similar issues can be prevented.

Need clearer, more controlled IT processes?

Tell us where your processes, documentation or compliance requirements are becoming difficult to manage. We’ll help you identify the right next step and create a practical path forward.

The auticon advantage

Our Quality Assurance & Testing teams include neurodivergent professionals, all of whom are autistic, bringing strengths that are highly valuable in testing work: precision, pattern recognition, sustained focus and consistency in complex test environments.

Proven enterprise track record

300+ global clients across diverse technology domains, including significant experience in critical infrastructure. The stability and credibility to handle complex international projects.

Local delivery, global reach

Our workforce consists of 350+ autistic consultants, operating across 13 countries worldwide, we have the infrastructure to scale projects across borders, while keeping data within required jurisdictions.

A different way of solving technical challenges

Our autistic technologists bring strengths in pattern recognition, focus and consistency, helping detect what others overlook in complex systems and data.

Better handling of edge cases and complexity

We identify inconsistencies, edge cases and hidden issues early, improving system behaviour in production and reducing costly rework.

Meaningful social impact

Every engagement creates skilled employment for autistic professionals. Social responsibility and technical performance are mutually reinforcing, supporting CSRD and social return requirements without compromising on quality.

Governance across the process lifecycle

We support every phase of the IT process governance lifecycle, from early process assessment and control review to documentation, optimisation, monitoring and continuous improvement.

By working closely with your stakeholders, systems and delivery processes, we create a practical governance approach that fits your operational goals, compliance requirements and risk profile.

Assess

We review existing workflows, documentation, responsibilities, systems and controls to identify gaps, duplication and process risk.

Document

We create clear process documentation, workflows and reporting structures that make responsibilities, handovers and control points visible.

Map controls

We connect controls to process steps, data flows, systems and owners, helping teams understand where accountability sits.

Optimise

We identify opportunities to simplify workflows, improve handovers, reduce manual workarounds and strengthen process quality.

Monitor

We support reporting, KPI tracking and continuous improvement so processes remain accurate, controlled and fit for purpose over time.

Where our experts have made an impact

What our clients say

  • Kati Seppälä
    Accessibility Project Manager

    “I can always trust that important aspects like accuracy and reliability are fulfilled. Questions are answered quickly and thoughtfully.”

    – City of Helsinki

  • Marc Röhnert
    Head of Finance

    “I am very impressed by the dynamism and precision of our collaboration, as well as the results achieved with Matthias (auticon IT Consultant, Germany). Matthias has an extremely extensive toolkit, comprising, amongst other things, extensive experience, professionalism, and a focus on the user and results. It is hard to imagine that the results achieved could be improved upon in terms of either quality or quantity.”

    – P+B GROUP

  • Nick Frost
    Head of Audit Technology and Innovation

    “By allowing auticon’s consultants to focus on their strengths they have produced great results and become key members of our team.” 

    KPMG

  • Michael Rönn
    Team Leader

    “The auticon consultant brought a level of quality that is by no means a given. We quickly realised that we work best together when we adapt flexibly to one another.”  

     – Beiersdorf Shared Services

  • Dr Christian Nagel
    Head of Actuarial Portfolio Management

    “We wanted to find solutions to ensure we could maintain our high quality standards in the long term. At first, we hadn’t even considered employing autistic people; today, we are delighted with our collaboration with auticon and thrilled with the results. We plan to engage further consultants from auticon.” 

    -Life ERGO Hamburg

  • Jaroslav Bláha
    CTO

    Expanding our pool of diverse contributors by partnering with auticon’s consultants was a very smooth process. This is a sign of how well auticon’s professionalism fits with trivago’s open culture.” 

    trivago

  • Sven Oelschläger
    Head of Application Governance

    “The auticon consultant not only achieved outstanding results for his project – with his clever ideas and results-oriented thinking, he also had a positive influence on the entire team. He was a real asset to us, exceeding our expectations. Thanks to his smooth and effortless integration into the existing project team and his meticulous attention to detail, we were able to benefit from his leadership right from the start.”  

    Postbank

Governance aligned to local requirements

Compliance requirements differ by country, sector and engagement scope. Our teams work within the governance, certification and regulatory context of their local markets, helping organisations align processes, documentation and controls with the requirements that apply to them.

Where relevant, local teams can confirm applicable certifications, frameworks and assurance requirements during scoping.

The Edge Effect in IT Process Governance

Effective governance depends on noticing what others overlook: missing steps, unclear ownership, inconsistent documentation, weak controls and process risks hidden in day-to-day operations.

Different cognitive perspectives can improve analytical depth, consistency and pattern recognition across complex processes.

We call this Edge Thinking: the advantage created when different ways of thinking come together to solve complex problems.

In IT process governance, that leads to clearer workflows, stronger controls, better audit readiness and more reliable operations over time.

Looking to make IT processes clearer and more controlled?

We help organisations analyse, document and improve IT-enabled processes so compliance is easier to manage, responsibilities are clearer and operational risks are easier to detect.

Strengthen governance across your technology stack

AI Services

Support every stage of the AI journey, from strategy and governance to model quality, automation and scalable delivery.

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Data Services

Build stronger data foundations through engineering, analytics, reporting and business intelligence solutions.

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Cyber Security

Identify vulnerabilities, reduce exposure and improve security across applications, infrastructure and AI-enabled systems.

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Data Annotation

Prepare high-quality training data with structured annotation services designed to improve model performance and reduce bias.

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Software Development

Design, build and improve applications, APIs and systems through structured software development and engineering practices.

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Quality Assurance & Testing

Improve software quality through structured testing, automation and user-focused quality assurance.

Explore Service

What is IT Process Governance & Compliance?

IT Process Governance & Compliance helps organisations make IT-enabled workflows clear, controlled and auditable. It focuses on process analysis, documentation, control mapping, compliance evidence, reporting and continuous improvement.

Can you help document our IT processes?

Yes. We create clear, structured and auditable process documentation for workflows, roles, handovers, decision points and control requirements.

Can you help us prepare for audits?

Yes. We can help review process documentation, identify control gaps, improve reporting and prepare evidence that supports audit readiness.

Can you map controls to our processes?

Yes. We can map controls to process steps, systems, owners and reporting requirements, making accountability and compliance responsibilities easier to manage.

Can auticon work with our existing tools and workflows?

Yes. Our teams can work within your existing systems, documentation tools, BPM tools, reporting structures and internal governance processes.

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