Job Coaching

Our unique approach to job coaches ensures our success
An illustration of a job coach at her desk

Job Coaching: Our unique approach to success

auticon’s consultants and clients are supported by our job coaches who ensure that the consultants’ work environments enable them to deliver to their full professional potential. Our talented job coaches promote inclusion and wellbeing and are integral to making sure our consultants feel supported in their assignments. Most importantly they provide clients with support and information regarding autism in the workplace and can convey feedback between the client and the consultant.

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Support in the client office

Our job coaches prepare our IT consultants for a project, explaining your corporate culture and ensuring they have everything they need. They also support neurodiversity training for the client, helping them to understand the differences they may encounter and facilitating any needed adjustments, such as:

  • Noise-cancelling headphones
  • A quiet place to work away from slamming doors
  • Reducing bright lights or florescent lightbulbs
  • Breaks for meditation or stress management
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How your company will benefit

Our Job Coaches typically have a background in clinical psychology, performance coaching, managing anxiety disorders, special education, and vocational rehabilitation.

Our job coaches provide the following support:

  • Acting as a liaison between client and consultant
  • Advocating for autism within your organisation
  • Ensure that the consultants needs are met
  • Help our teammates be their best selves

"The biggest change for me since joining auticon is not having to convince people that I need accommodations."

Making a difference

There is still much work to do in providing equality to our autistic colleagues in the workplace. The traditional job interview remains a barrier for neurodivergent people, and once hired, few are comfortable disclosing their autism and asking their employer for support. As a result, many will painfully mask their autistic behaviors to fit in at work.

The following results from our annual Impact Report show that our consultants are succeeding at work, and in life, due in part to our amazing job coaching teams:

Our autistic teams are feeling supported at work. They say that they...

feel supported at work92%
feel that their Job Coach is a trusted parter92%
feel a Job Coach helps them transition to each client82%
felt supported during the pandemic64%
find one-on-one job coaching sessions helpful80%

Meet Maarten - one of our leads.

Maarten started as a test lead four years ago and quickly began leading projects in RPA as well. He oversees 10 professionals. With a background in Learning Organizations and a certification as a management consultant (CMC), Maarten is passionate about coaching and has a strong commitment to people. In addition to his management experience, he has years of expertise in project and process guidance. He gained his knowledge of software testing and RPA at Auticon NL since 2020.

“I find joy in achieving sustainable results and making people happier through their work. In my previous role as a manager, I had someone with autism on my team. This experience showed me how important it is to make exceptions for individuals and create a work environment in which someone can thrive.”

What is a typical day like when supporting our autistic consultants?

There are no two days that are ever the same, which is something that makes my job unique. I work with our team on communication, well-being in the workplace, and executive functioning, among other topics. I also support our technology managers in guiding their autistic teammates. For our clients, I teach them best practices for working with adults on the spectrum. The Job Coach position acts as a bridge between everyone. 

What “autism masking” behavior can employers be aware of and how can they respond?

​Masking is the idea of hiding autistic behaviors to blend in. This behavior can be exhausting for someone on the spectrum and present itself in various ways. Some of our teammates at previous jobs also never felt comfortable disclosing that they were on the spectrum, which is unfortunate. Masking behaviors can include something as simple as needing a question repeated but not wanting to request it, managing stress, and taking an appropriate break. I tell our clients to build that relationship with their teammates in order to create that safe space. I also recommend weekly check-ins with a supervisor or job coach on your team to make sure the well-being of your autistic teammate is being addressed. 

What advice do you give autistic workers experiencing stress and anxiety from daily events?

​The pandemic years have been stressful for all of us. I tell people to take breaks from the news, including social media, and to take some things with a grain of salt. I suggest increasing self-care during these stressful times and being kind to themselves. I also remind our team that we are all here for each other and to lean on our support systems. We hold a weekly support circle during the workday where our teammates can take an hour-long break to voice their frustrations and talk to their peers. 

What do you think employers get very wrong about supporting autistic employees? 

I think employers forget that most of the accommodations that someone on the spectrum may need can be helpful for everyone. This includes flexible work hours, sending information in writing, building trust with your new teammate, allowing processing time, or providing advance notice when there is a change in deadline.

What do employers need to know about performing job interviews with neurodivergent people?

​Interviews can be difficult for anyone! Making the interview more of a casual conversation rather than a formal interview can help to ease anxiety and make the process more enjoyable for your potential employee. I would allow flexibility, such as keeping the camera off on a video call or sending interview questions in advance. 

"On every step of the journey I have been supported by job coaches and other members of staff. No worry or concern that I have is ignored. Sometimes all I need is a friendly ear to listen as I organise my thoughts. None of it is judgemental, all of it is supportive." - Chris

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