Our unique approach to success

Coaching-as-a-Service

Our experienced coaches support your neurodivergent employees and managers by providing actionable guidance and support.

Our coaching expertise can be offered as a service to support customers with stand-alone scenarios or integrated into a broader Neuroinclusion Services program. 

Benefits of Coaching-as-a-Service

Coaching doesn’t only focus on supporting known challenges; coaches help people to understand their diagnosis and strengths, and improve their confidence and self-esteem at work.

Your Neuroinclusion Coach will recommend a series of sessions with the neurodivergent employee to understand their traits and underlying causes for the situation. They will work with the manager to educate and offer recommended support. Where appropriate, formal training may be suggested for the manager/wider team.

  • Coaching sessions are usually 1-hour long and the cost for sessions includes preparation work and post-session notes write-up. They tend to be delivered remotely but can be in-person. 
  • At the end of a coaching term, next steps will be agreed – in some cases individuals or organisations may continue to pursue coaching for further development, in which case new objectives will be drawn up. 
  • We track our impact throughout the programme of work, with evaluation measures recorded at the beginning, middle, and end of the programme. 

At the end of a coaching agreement, a report can be provided with an overview of the collaboration and recommendations for moving forward. 

Organisation

Benefits of Coaching-as-a-Service

  • The customer has on-tap access to subject-matter experts.
  • Our coaches can access auticon’s global pool of multi-disciplinary experts who share best practice, learnings and experience to enable them to deal with a wide range of complex issues.
  • Cost effective/low-risk model of support. 
Individual

Benefits of Coaching-as-a-Service

  • The coach is a neutral person to speak to about challenges in the workplace due to neurodivergent traits. This can be the change someone needs to thrive.
  • Coaching doesn’t only focus on supporting known challenges, coaches help people to understand their diagnosis and strengths, and improve their confidence and self-esteem at work. 
  • Managers have a direct one-to-one and tailored learning opportunity. 
Individual & Organisation

Topics covered by our Coaches

Our coaching approach is tailored to the individual and can cover a range of topics with the overarching goal of thriving at work:

  • Understanding diagnosis
  • Understanding better ways of working
  • Strengths
  • Mental health
  • Team dynamics/relationships
  • Executive functioning
  • Adjusting to new situations/ environments/roles
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About our coaches

Our Neuroinclusion Coaches are subject-matter experts with backgrounds in clinical psychology, neurodiversity support, and neurodiversity in the workplace. They can be a positive, neutral source of support that can improve individual scenarios and set up sustainable working practices that allow neurodivergent colleagues, their managers, and teams to thrive as a neurodiverse team.

At the same time as working with the neurodivergent colleague, they can also support the manager in understanding and being educated about underlying causes, accommodations, and workplace practices.

At the end of a coaching agreement, a report can be provided with an overview of the collaboration and recommendations for moving forward. 

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How your company will benefit

Neurodivergent colleagues are often misunderstood; some may struggle to navigate workplace challenges alone, and communication between the manager and employee can prevent positive working relationships.

Our coaches directly support your neurodivergent employees and their managers, helping them both to thrive.

  • Reduce unplanned absences
  • Advocate for neurodiversity within your organisation
  • Cost effective and low-risk model of support
  • Access to auticon’s global pool of multidisciplinary experts who share best practice, learnings and experience to enable them to deal with a wide range of complex issues

"The biggest change for me since joining auticon is not having to convince people that I need accommodations." - Brooke

Making a difference

There is still much work to do in providing equality to our autistic colleagues in the workplace. The traditional job interview remains a barrier for neurodivergent people, and once hired, few are comfortable disclosing their autism and asking their employer for support. As a result, many will painfully mask their autistic behaviors to fit in at work.

The following results from our annual Impact Report show that our consultants are succeeding at work, and in life, due in part to our amazing coaching teams:

Our autistic teams are feeling supported at work. They say that they...

feel supported at work92%
feel that their coach is a trusted parter92%
feel a coach helps them transition to each client82%
find one-on-one coaching sessions helpful80%
Job Coach Alex

Meet Alex - one of our amazing job coaches

Alex joined auticon in 2022 after a long career based in both the public and private sectors focusing on improving career outcomes for autistic adults. With personal connections to autism, he desires to improve societal awareness and accessibility for the autistic community. This drew him to Auticon’s social mission and positive strength-based approach where Alex is keen to apply his experience to empower Auticon’s consultants to thrive within their careers. 

“I work within the job coaching team to develop best working practices to effectively support our autistic consultants. Alongside this, my passion for positive societal outcomes lends itself to working with clients to aid valuable recognition of our consultant’s skills and how this can translate into an effective corporate model. I see the job coach role as a pivotal position fostering desired business outcomes for our clients and ensuring the workplace is accessible for all.” 

What is a typical day like when supporting our autistic consultants? 

Every day is different, but my day starts with checking to see if any of my consultants need to discuss a problem. This can sometimes lead to following up with a consultant, a client or both. Alongside that, I will have a few regular coaching sessions each day; looking at how their project is going, checking in on their well-being and working together to identify solutions to any problems they face. I will also meet with a client and get feedback relating to the project. This helps the client’s overall understanding to improve their work with one of our consultants. Having this regular contact with our consultants is a big driver in my motivation for the work and I very much enjoy hearing about their experiences and sharing their successes. 

What “autism masking” behaviour can employers be aware of and how can they respond? 

It is useful to be aware that it can take a lot of effort to ‘fit in’ socially and often behaviours can be suppressed. Things that might highlight masking include standardised conversations – often as part of masking an autistic person will spend time in advance identifying phrases or a script to use in a social setting. You might pick up on someone seeming withdrawn or hesitant to share information about themselves. The best way to respond to someone’s masking is to learn more about autistic masking and talk to autistic people about their experiences. Always remember that autistic people are the experts in their experience. As an employer lean into that and access their knowledge and expertise. 

What advice do you give autistic workers experiencing stress and anxiety from daily events? 

It is important to acknowledge your feelings. Share your experience with someone – be that a coach or another trusted person. Try to recognise the causes and see if there are some solutions to be found – perhaps the environment is affecting sensory sensitivities, or perhaps tasks need to be broken down to feel more achievable. Alongside this be aware of your self-care – this might be having a regular movement break, practicing meditation or spending time with a recharge activity. Consider structuring some of these self-care activities into your regular week will help you stay on top of daily stress and anxiety. 

What do you think employers get very wrong about supporting autistic employees?  

Employers can at times have the best intentions but get things wrong by overlooking the individual. Putting that employee on the spot without giving time to process and prepare in advance or expecting them to transition between tasks or teams quickly has a negative impact on the ability to work effectively. This is generally reflected in the support that does not include the autistic employee’s voice within it – embedding adjustments always requires consultation with the person it affects. Raising awareness of individual differences and asking for guidance where needed are great ways to address these blockers. 

What do employers need to know about performing job interviews with neurodivergent people? 

Interviews can be viewed as tests of social skills. This is generally not accessible to a neurodivergent person. Instead, look at practical tasks, the opportunity to demonstrate ability rather than talk about it is valuable. Where you are having Q&As or discussions remove the mystery of it – be specific about the language you use and explain what element of the role it relates to. Build in extra processing time for any responses and normalise the use of making notes within any interview. Employers should be clear about what a candidate should expect from the process with pictures of interviewers/location, clear timelines of what will happen (and when) and details of any questions that will be asked provided in advance.  

"On every step of the journey I have been supported by coaches and other members of staff. No worry or concern that I have is ignored. Sometimes all I need is a friendly ear to listen as I organise my thoughts. None of it is judgemental, all of it is supportive." - Chris

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authentically neuroinclusive.

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