DJI used RPA to boost efficiency and public service outcomes, powered by auticon technologists.
The Shared Service Centre (SSC) aimed to improve service delivery, cut costs, and prepare operations for the digital future. They sought to automate up to 100 administrative processes and save 50,000 staff hours annually.
A phased development approach was implemented using UiPath, combining DJI staff with auticon RPA developers. The team co-created scalable automation solutions tailored to public service operations.
Created impactful jobs for neurodivergent RPA specialists and supported public sector innovation.
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