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H&M

Deep focus and lasting quality across technical engineering teams.

Project Details

Unicus consultants brought deep focus and lasting quality to H&M’s technical engineering teams.

Country:Sweden
Industry:Retail & Ecommerce
Engagement:Neuroinclusion Services | Performance Engineering | QA & Testing
62-Website Project Portfolio Image

About

H&M is a global fashion retailer with advanced in-house tech teams supporting performance engineering and software QA functions across continents.

The Challenge

H&M needed reliable, detail-focused QA professionals to support its Technical Engineering team. The goal was to improve quality without slowing agile workflows or burdening teams with extra coordination.

The Solution

Unicus placed a neurodivergent consultant supported by a WorkBuddy. The consultant quickly demonstrated problem-solving excellence, and the model scaled to five placements across other H&M teams.

The Benefits

  • Enhanced technical issue resolution
  • Scaled successful model from 1 to 5 consultants
  • Strengthened cross-team relationships and knowledge sharing
  • Contributed to long-term product quality and reduced costs

The Highlights

  • Strong rapport between consultant and WorkBuddy
  • High team satisfaction across Sweden and India
  • Consultant integrated seamlessly into a high-performance team
  • Model now inspiring broader adoption at H&M

Social Impact

Opened the door for multiple neurodivergent consultants to thrive at H&M, proving how one successful placement can create systemic change.

“

Everything starts with one. Any technical company needs people like Unicus’ consultants.”

Cristian Deaconeasa
Product Owner & Team Manager, H&M

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