Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, they create technology with purpose adding real value for customers.
MSD, one of the top 5 global Healthcare companies, implemented a new CRM system. A key module, the Event Management System, needed immediate support to reduce the existing backlog of events and to ensure a compliant implementation.